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Service Resource Library

Crisis support services

Every person who receives services through the San Andreas Regional Center (SARC) has a personalized plan called an Individual Program Plan, or IPP. This plan is like a roadmap—it helps set goals for the future and lists the support and services needed to reach them.


The IPP is created during a meeting with the individual, their family (if they choose), and their SARC Service Coordinator. It includes information about what's important to the person, what they want in life, and how SARC and others can help. The plan covers many areas like school, work, health, where someone lives, and how they spend their time.


The IPP changes as the person grows and their needs or goals change. It is reviewed regularly to make sure it still fits their life.


Top 3 Highlights
  • 📝 Your Personalized Plan – A written plan based on your goals, strengths, and needs.

  • 🤝 Team Approach – Created with your Service Coordinator and the people you trust.

  • 🔄 Updated Over Time – Reviewed regularly to keep up with your changing life.

Lanterman Act Connection – Crisis Support Services

The Lanterman Act upholds the right to services that ensure safety, dignity, and continuity of care. Crisis support services provide immediate, short-term assistance during behavioral or situational emergencies—stabilizing individuals, preventing unnecessary institutionalization, and supporting transitions back to community-based settings.

Legal Foundation
  • W&I Code § 4648(a)(10) – Authorizes regional centers to provide crisis intervention services necessary to protect the individual’s health or safety.

  • W&I Code § 4418.7 – Establishes the use of Community Crisis Homes (CCHs) and mobile crisis teams as alternatives to institutional care.

  • Title 17, CCR § 54342(a)(18) – Defines crisis intervention and outlines vendorization criteria for emergency support services.

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